Profissionais que pretendam preparar-se para o exame de certificação Six Sigma Black Belt (SSBB) da ASQ.
São recomendados conhecimentos prévios em Seis Sigma e estatística.

– Preparação para o exame de certificação Six Sigma Black Belt (SSBB) da ASQ, através de uma revisão dos tópicos e subtópicos do Body of Knowledge SSBB.
– A frequência deste curso não constitui por si só uma garantia de aprovação no exame ASQ Certified Six Sigma Black Belt. Como tal, se pretender fazer o exame, verifique se cumpre os requisitos em: https://asq.org/cert/six-sigma-black-belt.

– Organization-wide Planning and Deployment (Questions 12):
1. Organization-wide considerations.
2. Leadership.
– Organizational Process Management and Measures (10 Questions):
1. Impact on stakeholders.
2. Benchmarking.
3. Business measures.
– Team Management (18 Questions):
1. Team formation.
2. Team facilitation.
3. Team dynamics.
4. Team training.
– Define (20 questions):
1. Voice of the customer.
2. Business case and project charter.
3. Project management (PM) tools.
4. Analytical tools.
– Measure (25 Questions):
1. Process characteristics.
2. Data collection.
3. Measurement systems.
4. Basic statistics.
5. Probability.
6. Process capability.
– Analyze (22 questions):
1. Measuring and modeling relationships between variables.
2. Hypothesis testing.
3. Failure mode and effects analysis (FMEA).
4. Additional analysis methods.
– Improve (21 Questions):
1. Design of experiments (DOE).
2. Lean methods.
3. Implementation.
– Control (15 Questions):
1. Statistical process control (SPC).
2. Other controls.
3. Maintain controls.
4. Sustain improvements.
– Design For Six Sigma (DFSS) Framework and Methodologies (7 Questions):
1. Common DFSS methodologies.
2. Design for X (DFX).
3. Robust design.

– Revisão dos tópicos e subtópicos do Body of Knowledge SSBB.
– Simulação de questões típicas de exames de certificação oficiais, incluindo respostas e explicação.